CONTACT US - WEARSEVE

Have you read our FAQs page? To help you faster, we have answered as many questions as possible.

 We aim to respond within 48 hours, Monday to Friday.

WEARSEVE

EMAIL SUPPORT 

info@wearseve.com

CANADA (HEAD OFFICE)

4862 Rue Perron, Pierrefonds, Montreal, QC, H9A3E5, CA

CUSTOMER SUPPORT

CAN: +1 (514) 994-9353

WEARSEVE

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you accept returns or exchanges?

Yes, returns or exchanges may be accepted under certain conditions.

Items must:

  • Be unused
  • Be in original packaging
  • Include proof of purchase
  • All the tags and packaging must be there

Request should be submitted within 30 days after delivery.

Is my payment information secure?

Yes. Wearseve uses secure encrypted payment gateways to protect your personal and financial information.

We do not store sensitive payment information on our servers.

Are there any customs or import charges?

For international orders, custom duties or import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer.

Can i cancel my order?

Order cancellations can be requested within 48 hours of placing the order. 

After the order has been processed or shipped, cancellation may not be possible. In that case, customers can follow the return procedure after receiving the product.

How long does shipping take?

Estimated delivery time usually ranges between: 

  • 20-25 business days for most international orders: 3-5 days for processing and 17-20 days for shipping.

Shipping times may vary due to customs clearance or carrier delays.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS